Take the following action immediately if an accident occurs:
1. Eliminate hazards: Move the vehicle to a safe place to avoid disrupting traffic, and turn off the engine.
2. Provide assistance: If someone has been injured, call an ambulance (119) and provide first aid.
3. Report the accident to the police: The person responsible for an accident must report it to the police, even if it is a minor accident. Victims also should report the accident to the police (110). A Traffic Accident Certificate - which is required for a damage claim can only be issued if the accident is reported to the police.
4. Note the particulars of the other parties: Confirm the name, address, work place, phone number, and insurance company of others involved in the accident.. In the case of a hit-and-run incident, note the license plate number, if possible.
5. Note the conditions of the accident site: Write down the conditions of the accident site so that you will not forget them. If there are any eyewitnesses, write down their names and addresses and ask for their testimony.

What to do after an accident:
1. Contact your insurance company: Contact your insurance company immediately after the accident.
2. See a doctor: Even if you are not injured and assume you are all right, serious physical problems sometimes arise later.

Traffic Accident Consultation Counter (Free of charge, in Japanese only)
Nagoya Automobile Insurance Counseling Center, The General Insurance Association of Japan
Sakae-machi Building 6F, Nishiki 3-23-31, Naka-ku, Nagoya 460-0003
Phone: 052-971-7161
Hours: 9:00-12:00 and 13:00-17:00, Mon.-Fri. (excluding national holidays)

NICHIBENREN Traffic Accident Consultation Center, Nagoya office
Sakae Legal Counseling Center
Chunichi Bldg 3F,Sakae 4-1-1, Naka-ku, Nagoya 460-0008
Phone: 052-252-0044

Nagoya City Traffic Accident Consultations
Available at each ward office.