NTT English Service


Information Center 0120-364-463 (Mon.-Fri., 9:00-17:00)
Town Page Telephone Directory Web site - here
Installation and removal
113 (24 hours, Japanese only)
To report a malfunction  116  (24 hours, Japanese only)

Mobile telephones

You can purchase a mobile telephone at an electric appliance store or at a mobile telephone agent. The method of payment is determined at the time of purchase, so if you don't speak Japanese, bring along someone who understands Japanese. Different phone companies offer different rates and services.
If you want to make international calls with your mobile phone, you must conclude a contract with an international long-distance telephone company .
Documents required:
Alien registration card, passport, and bank passbook (if the phone charges are to be withdrawn automatically)

Mobile phone companies:
NTT DoCoMo 0120-005-250 (English language service)
AU 0077-7-111
Tu-Ka 0077-788-151
Vodafone  0088-241-157

Personal Handyphone System (PHS) Companies
Unlike mobile phones, PHS phones have a limited service area, and they do not work well in fast-moving vehicles. However, their rates are 20% to 25% of mobile phone rates.

PHS Companies:
DDI Tokai Pocket: 0077-775
Astel Customer Center: 0120-050-017

Public Pay phones - click here