Back home and lose your keys, wallet, passport, mobile, or umbrella, and they would be gone forever. But in Japan these items and thousands usually find their way to a lost and
found center.
★Describe It
When inquiring about lost property be prepared to describe:
- the item - size (ōkisa), colour (iro), contents (nakami)
- the details of the train (bus) - departure time, boarding station (stop), final destination
- the details of where you left it - train carriage number, near front / middle / train, location (on seat / shelf / floor/)
If you have difficulty in speaking Japanese, you can use the NIC’s 3-way phone system to speak to the lost property office though an interpreter.
★If you forget an item on a Nagoya City Subway or Bus
If you lose an item on a Nagoya City subway or bus the item will be held at the terminal station or the bus depot where it was found and then moved to Nagoya City Hall on the following regular weekday.
If found, the item will be available after 17:00 on the following weekday at the Lost and Found Department at Nagoya City Hall.
City of Nagoya Transportation Bureau Lost Property Office - Kotsu-kyoku o-wasuremono tori-atsukai-jo 交通局お忘れ物取扱所
Where: Shiyakusho West 2F 市役所西庁舎2階
Access: Shiyakusho Subway Station, exit 5 or 6
Open: 10:00 - 19:00; closed weekends & holidays
Tel: 052-972-3847 and 052-972-3848
Cash (over 100,000 Yen) and mobile phones will be sent to the Naka Keisatsusho (Naka Ward Police Department) after a few days. Please inquire at the Lost & Found Department before coming.
★If you forget an item on a JR Train
If you lose something on a JR train, call the lost property office at JR Nagoya Station or inquire at your nearest JR station. Lost property is held for up to 7 days, before being handed over to the police.
Where: Nagoya-eki o-wasuremono tori-atsukai-sho名古屋駅お忘れ物取扱所
Open: 07:00-24:00 Tel: 052-564-2442 (08:30 - 20:00)
Access: JR Nagoya Station - Taiko-dori North Entrance (Shinkansen Exit, nr McDonalds)
★If you forget an item on a Kintetsu Train
Inquire at the station where you got off. If the station is un-manned, call the Nagoya Depot
Where: Kintetsu Nagoya Ishitsubutsu-joho-senta 近鉄名古屋駅 遺失物情報センター
Open: 05:10-23:10 Tel: 052-541-1094
★If you forget an item on a Meitetsu Train or Bus
If lost on a train, inquire at the station where you got off. If the station is un-manned, call the Meitetsu Customer Center. Open: 08:00 - 19:00 (until 18:00 on weekends & hols) Tel:052-582-5151
If you forget something on a Meitetsu bus, items are held at the local bus depot. Call the appropriate bus depot.
Okazaki 岡崎営業所 0564-21-1918
Toyota 豊田営業所 0565-32-1371
Chiryu 知立営業所 0566-81-4334
Nagoya 名古屋営業所 0561-62-7677
Nagoya-Chuoh 名古屋中央営業所 052-561-5039
Tsushima 津島営業所 0567-32-3658
Ichinomiya 一宮営業所 0586-72-1012
Kasugai 春日井営業所 0568-92-5311
Komaki 小牧管理所 0568-77-8108
★The Aichi Police Lost Property Database - Website
Search Aichi police database for Lost Property that the police have been holding for more than 1 month. (Japanese only) http://otoshimono.police.pref.aichi.jp/find/search.do
