Medical Interpretation Service Program

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Many foreign residents who cannot speak Japanese experience difficulty when visiting a medical institution; even if they take a friend who can speak Japanese with them, their friend’s inability to understand and convey technical terms can hamper communication.

To tackle this issue, from April 1, 2012 Aichi Prefecture started providing medical translation services on full-time basis at a number of medical institutions in the Prefecture. Services are available in English, Chinese, Portuguese, and Spanish.

About the Sytem

  • There are medical institutions where the service is available and in those where the service is not available.
  • Interpreters are dispatched according to the request of the medical institutions.  Applications are not accepted directly from the patient.
  • For the interpretation service charges, as a general rule, one-half of prices will be charged to both medical institutions  and patients.
    • For interpreter dispatch service, patients will be charged 1500 Yen or 2500 Yen depending on the content.

Inquiry for the use of service

Tel: Aichi Medical Interpretation System Operation Office  050-5814-7263 (weekdays 09:00 – 17:30).

Available Services -requested by the medical institutions as necessary

  • Interpreter dispatch service
    Upon request from the medical institutions, medical interpreters who have the knowledge and the skill at a certain level will be dispatched according to the course.

    • A course Interpreter dispatch service for daily medical examination 3000 Yen/2hours*
    • B course High leveled interpreter dispatch service such as informed consent etc. 5000 Yen/2hours*
    • C course Punctual interpreter dispatch service for particular day, time etc. 5000 Yen/2hours*
      • *In case if it exceeds 2 hours, one-half of price will be charged for each extra hour.
  • Telephone interpretation
    • Immediate support for the first medical examination, during an emergency, night time, etc.
  • Written Translation
    • Written translation of medical referral form to medical institutions.

To learn more about the Nagoya International Center,
please watch our video.

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