Nagoya International Center

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Information Service Counter

Free Consultation Services for Foreign Residents

Civic Advisory Service for Foreign Residents

A free civic advisory service for foreign residents is available in person or by telephone at the Information Counter. A dedicated member of staff provides consultations on issues encountered by foreign residents in their day to day lives, in 9 languages. Also, by using the Trio-Phone 3-way call system, consultations by telephone are also possible.

In addition to queries about national health insurance, the national pension, resident tax, and the Japanese medical welfare, pension and taxation systems, many questions are received regarding marriage, divorce, bringing children and other family members to Japan, employment and worker's compensation, establishing a business, and labor issues.

*On Tuesday and Sunday, the consultation service is provided by a Gyoseishoshi (行政書士 / Certified Administrative Procedures Legal Specialist).


Phone: 052-581-0100

E-mail: info@nic-nagoya.or.jp


Service languages and times

Tuesday - Friday

Saturday & Sunday

10:00-12:00

13:00-17:00

10:00-12:00

13:00-17:00

Japanese

English

Portuguese

Spanish

Chinese

×

Korean

×

〇 (Thursday)

×

Filipino

×

〇 (Thursday)

×

Vietnamese

×

〇 (Wednesday)

×

〇 (Sunday)

Nepali

×

〇 (Wednesday)

×

×


Free Legal Consultations

With the assistance of the Aichi Bar Association, NIC offers free legal consultations for foreigners with interpreting in English, Chinese, Spanish, and Portuguese. Reservations required.

When: Saturdays 10:00 - 12:30

Reservations: Phone 052-581-6111, and leave a message. A staff member will call you back at a later date to confirm your appointment.


Free Personal Counseling

Dedicated foreign language-speaking counselors are available to provide support to foreign residents who experiencing anxiety about their lives in Japan. If you know someone experiencing difficulty who might benefit from this service, please let them know. Confidentiality is assured. Counseling is available in English, Portuguese, Spanish and Chinese. Reservations required.

When: To be determined when making your appointment.

Inquiries / Reservations: Contact the Information Counter.

Phone: 052-581-0100


Free Educational Counseling Service

A dedicated advisor is available to provide advice and information on education for children of Japanese nationality who are going to live overseas, or who are returning to Japan after living abroad; and also on all aspects of education for foreign resident children, including information about schools, school admissions, daily life, and potential problems. Reservations required; please call to make a reservation.

Questions can also be answered via e-mail or fax. (Fax: 052-571-4673; E-mail: info@nic-nagoya.or.jp)

When: Wednesday, Friday & Sunday 10:00 - 17:00

Where: NIC 3F Information Counter

Inquiries / Reservations: Phone: 052-581-0100 (9:00-19:00 Tuesday to Sunday)


Free Counseling Service for Refugees and Asylum Seekers

In conjunction with the Kobe-based Refugee Assistance Headquarters (RHQ), the Nagoya International Center provides a counseling service for refugees, convention refugees, their family members, and asylum seekers, at the Nagoya International Center 3F Information Counter. RHQ advisers provide information and advice on various difficulties in daily life for refugees and protection measures for asylum seekers. The counseling service is for free of charge. Confidentiality is guaranteed. Reservations required.

When: Thursday (not every week) (10:00 - 16:00); no service on national holidays

Languages: English and Japanese only

Where: Nagoya International Center 3F Information Counter

Inquiries / Reservations: Contact RHQ. Phone: 078-361-1700

RHQ website: www.rhq.gr.jp/english

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