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Your water bill and COVID-19 support measures (上下水道料金の支払い猶予等などの支援策)

2020.05.30

Water rate reduction / exemption and deferment system for payment of water and sewerage service fees (水道料金の減免及び上下水道料金の支払い猶予制度について)

In response to the impact of COVID-19 on the lives of residents and business activities, water rates will be partially reduced in order to assist the thorough implementation of preventive measures by hand washing, and to support the lives of residents and business activities.
In addition, the payment deferment system will be enhanced for customers experiencing difficulty in paying water and sewerage fees due to a decrease in income, including a maximum deferment of up to the end of December, 2020, according to customers'circumstances.
For more information, please contact the Nagoya City Waterworks & Sewerage Bureau office in the area where you use water and sewerage services.



Water Bill Deferment Consultations (上下水道料金の支払い猶予等の相談)

Two (2) months' worth of the base charge of your water bill will be waived.


If you are experiencing difficulty in paying your water and sewerage fees, you can consult with your local waterworks & sewerage office to extend the due date for your water bill to as far as the end of December 2020.

Waterworks & Sewerage Bureau Ward Offices

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